Referrals bonus

[356East]

I never received my complete referral bonus 

[hTideGnow]

HI @356East   if you are the one referring , login to My Account and check if you see a new entry for your friend referral.  (if you are on new rewards system, you will only see a $1 increase from before)

and if you are the one who got referred to join, you will see the $10 in your account in 72 hours

[hairbag1]

Are you the referee or the referer ? Only the referee gets the $10 credit applied to their account.

edit...spelling

[softech · Accepted solution]

@356East   are you the referrer or the referee?

the one who just joined should receive $10 within 72 hours, while the one who refer new friend should see a text about the new referral within 24 hours

If there is any problem on either side, have the one who just joined to open a single ticket with PM Support for both parties:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there