Cannot receive calls

[Geethike]

Came from rogers network cannot receive calls 

[Geethike]

 It’s working fine now rogers side issue was corrected 

[hTideGnow]

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@Geethike wrote:

Thank you so much rogers released the number after 4 days 

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HI @Geethike   All good now?  So, Rogers sent you another text tonight and you replied YES?

or was it a Rogers Home phone ?

[Geethike]

Thank you so much rogers released the number after 4 days 

[hTideGnow]

Hi @Geethike did you reply YES to a text from rogers to approve the porting. 

No need to open ticket wirh CS Agent, just call the porting  support group , I think @RossN already sent you the number.   Call and ask them to retrigger the text

[Timer]

@Geethike 

maybe your port not complete, contact to support team by CS_Agent 

[RossN · Accepted solution]

@Geethikehi if you ported your number did you leave rogers sim in to receive transfer request? you have 90 minutes to reply yes or your port will get stuck i will send you number for telus porting dept., check your envelope for my message