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Referral code

The_dit
Great Neighbour / Super Voisin

 

I use my friends link When signing up, but it does not appear that it worked. I did not get a $10 bill credit and my friend did not get the points. My friend reached out to CS_agent and they advised I could still add the code, but I’m not sure how. 

does anyone know how I add the referral code now?

2 REPLIES 2

hairbag1
Mayor / Maire

@The_dit wrote:

 

I use my friends link When signing up, but it does not appear that it worked. I did not get a $10 bill credit and my friend did not get the points. My friend reached out to CS_agent and they advised I could still add the code, but I’m not sure how. 

does anyone know how I add the referral code now?

 

 

 

 


whomever activated the new PM account should message Customer Support and ask to have the referral code added. Click the orange bubble on bottom right side of page to start that process.

eddieO
Mayor / Maire

@The_dit it can typically take up to 72hrs for the $10 credit to appear in your account. If you have waited this long and it's still not there than you will need to reach out to a support agent (since you are the one that tried using the code). The agent will be able to add it for you, I had to do the same for my wife. Link below:

You will need to open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

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