Referral code and activation

[Jay888]

Hi,

I recently referred a friend to sign up it Public Mobile.  Unfortunately she forgot to enter my referral code during the activation steps.  She said she did not the option to enter the code.

Is it too late to apply my referral code for her activation?  She activated her plan last night.

Thank you,

Jay

[BKNS27 · Accepted solution]

@Jay888 

No worries, she just have to submit a ticket on Chatbot or dm them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Handy1]

@Jay888  Get your friend to message support and ask them to apply it for yas 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[eddieO]

@Jay888 your friend will need to contact a support agent, they can add it in for her and then she will see the $10 credit within 72hrs and you will get 1 point for each month that she stay on as a customer. 

Have her open a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

[kb_mv]

@Jay888 It isn't too late. Ask your friend to contact customer service and explain what happened. They will fix it for her.

Edit for spelling