Referral Points Not Received

[cLoNy]

Hi There,

Last month I referred a friend and she activated an account, but I only received 1 point. We suppose that both of us to receive $10.

Yesterday I referred another person. When should I see the dollars for this referral?

Could you please assist with that.

Thanks,

Stelian

[Andy85]

Hi @cLoNy,

I noticed that it wasn't previously mentioned by others so I should also clarify that the $1 referral point accumulates on a monthly basis for as long as your friend remains with Public Mobile. 

[cLoNy]

Yes, I was referring to that one.

[Sansan]

@cLoNy

Is this what you are referring to? Make sure all conditions were met.

Minimum $35 plan by October 6.

Bonus $$ added within 45 days of activation. 

https://productioncommunity.publicmobile.ca/t5/Announcements/NEW-Earn-a-10-Bonus-Credit-with-Refer-a...

[hTideGnow]

hi @cLoNy 

not much why renewal, it is just their scheudle

login My Account and it will show you your current cycle and your next renewal date

[cLoNy]

What renewal?

How can I find when is my renewal?

[hTideGnow]

@cLoNy 

if your just referred a friend, the point won't be added immediately.  Points will be added the day before your renewal.  So, when is your next renewal?

But for your friend, he will see the $10 credit within 72 hours on the account

[Sansan]

Hi, you misunderstood the Rewards.

Yes, you are supposed to receive 1 point for each person you refer. Great job.

The person you refer is the only one who gets the 1x $10.

You will see your 1 point for yesterday when your renewal date whenever day that is.