05-13-2024 12:05 PM
My husband sent me a referral code to sign up but when I registered, something went wrong with the browser and the code wasn't used. Now I'm signed up OK but cant enter the referral code at this time by using the buttons on "my account" -- it shows as invalid. Any idea how to get the code into my account?
05-13-2024 12:10 PM - edited 05-13-2024 12:11 PM
@Lorraine_Toots you should see the one time $10 in available funds with in 72 hours of activation . If it’s been more then 3 days . ask support to ensure it applied correctly
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-13-2024 12:06 PM
support agent can help you to add it back.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437