06-27-2020 11:52 AM - edited 01-05-2022 12:19 PM
I know that I receive $1.00 reward credit for each friend I refer if they remain with P.M., but in my monthly auto texts for my payment, it show a RAF $20 bonus has been added to my account. Why $20.00?
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06-27-2020 03:30 PM
@LSMRTN you only pay taxes on whatever you had to pay not on the plan cost. You should have only paid taxes on the $17. The taxes are based on the provincial area code of your phone.
06-27-2020 01:02 PM
Thank you. That makes sense now. I do wish they would change up the payment history to show your actual monthly payment. Apparently they have to tax on the full payment plan amount first, then subtract the bonuses.
06-27-2020 12:49 PM - edited 06-27-2020 12:49 PM
@LSMRTN wrote:I do see in my screen shot where it shows the credit $20 RAF, plus my other small credits, but the payment doesn't change. Shouldn't it be $40 less $20, less $2.00 less $1.00 . Total payment $17.00 plus taxes?
On June 24, you were charged only 17 + taxes according to your screenshot. Your total plans is till $40 though. The payment history is somewhat confusing.
The automatic top up line - is what you were charged that month.
06-27-2020 12:43 PM
I do see in my screen shot where it shows the credit $20 RAF, plus my other small credits, but the payment doesn't change. Shouldn't it be $40 less $20, less $2.00 less $1.00 . Total payment $17.00 plus taxes?
06-27-2020 12:41 PM
Jun 24, 2020 | 5 GB at 3G Speed/ 5 Go à la vitesse 3G | $30.00 | $0.00 | |
Jun 24, 2020 | 30-day plan/Forfait de 30 jours | $10.00 | $30.00 | |
Jun 24, 2020 | Automatic Top-Up/Réapprovisionnements auto. | $17.00 | $40.00 | |
Jun 24, 2020 | Reward - Refer-a-Friend ($1 per active friend) /Récompense - Référez-un-ami (1 $ par ami actif) | $1.00 | $23.00 | |
Jun 24, 2020 | AutoPay Reward | $2.00 | $22.00 | |
Jun 2, 2020 | RAF $20 Credit/RAF Crédit de 20 $ | $20.00 | $20.00 | |
May 25, 2020 | 5 GB at 3G Speed/ 5 Go à la vitesse 3G | $30.00 | $0.00 | |
May 25, 2020 | 30-day plan/Forfait de 30 jours | $10.00 | $30.00 | |
May 25, 2020 | Automatic Top-Up/Réapprovisionnements auto. | $38.00 | $40.00 | |
May 25, 2020 | AutoPay Reward | $2.00 | $2.00 | |
Apr 25, 2020 | 5 GB at 3G Speed/ 5 Go à la vitesse 3G | $30.00 | $0.00 | |
Apr 25, 2020 | 30-day plan/Forfait de 30 jours | $10.00 | $30.00 | |
Apr 25, 2020 | Automatic Top-Up/Réapprovisionnements auto. | $38.00 | $40.00 | |
Apr 25, 2020 | AutoPay Reward | $2.00 | $2.00 |
06-27-2020 12:37 PM
When was your payment date in June? Maybe screenshot your payment history page.
Here are the terms and conditions of that promo:
To qualify for referral bonus, referer must be a customer as of May 14 and have not referred anyone to Public before. Referer's unique referral code must be used during referree's activation before May 31 2020 at 11:59PM ET. One $20 bonus for first referral per account. Offer is stackable with other promotions.
The one-time $20 bonus will be automatically applied as a credit to eligible accounts by June 5 2020. This offer is subject to change without notice.
06-27-2020 12:32 PM
My June payment was not $20.00 less for the first time RAF bonus. Any help with that?
06-27-2020 12:30 PM
I checked my June payment, and it was $1.00 lower for the referral, but I don't see where the $20.00 bonus credit is applied? Are you familiar with this issue?
06-27-2020 12:02 PM
Thanks. I appreciate your reply.
06-27-2020 12:00 PM
Thank you. I was not aware of that. I will check my June payment to confirm.
06-27-2020 11:59 AM - edited 06-27-2020 12:01 PM
@LSMRTN congrats on your first refer a friend reward. Lucky you, you got it within the now expired $20 promotional period and didn't even know about it. You should also see the regular $1 there too. 👍Stay safe.
06-27-2020 11:54 AM - edited 06-27-2020 11:54 AM
@LSMRTN there was a promo for $20 refer a friend credit for your first friend referral