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Refer A Friend Rewards

iPhoneUser
Model Citizen / Citoyen Modèle

If you have a reward say of xxx-xxx-1234 and now you see a different number on your account like xxx-xxx-7891, is that because that person has changed their number and your account automatically reflects the new number?

 

It was discussed ahwile back that in BC the text confirmation of a Refer A Friend Reward arrives around 9AM. So my question here is.......does the referral phone number show on your account immediately?  ie. Account set up at midnight...no text advisement til 9 AM but it does/does not show on account immediately?

1 ACCEPTED SOLUTION

Accepted Solutions

@iPhoneUser  Is it possible that you're friend took a temporary number to activate? They may port their normal phone number later...or it could be taking longer to port in like a landline.

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21 REPLIES 21

Daps
Deputy Mayor / Adjoint au Maire

Yes for both. If the number changed, then the person has changed their phone number.

 

Yes you should see the referral on your list right away, even before you receive the text notification.

ddeep91
Town Hero / Héro de la Ville

@iPhoneUser wrote:

If you have a reward say of xxx-xxx-1234 and now you see a different number on your account like xxx-xxx-7891, is that because that person has changed their number and your account automatically reflects the new number?

 

It was discussed ahwile back that in BC the text confirmation of a Refer A Friend Reward arrives around 9AM. So my question here is.......does the referral phone number show on your account immediately?  ie. Account set up at midnight...no text advisement til 9 AM but it does/does not show on account immediately?


To answer the first question, Yes if a person has changed their phone number. You will start to see the new  last 4 Digits of their new phone number.

 

to your second question

does the referral phone number show on your account immediately?

A: It will show up right away. but the person who used the referral code. Credit for them can take up to  72 hours!

 

Cheers

 

@iPhoneUser  Is it possible that you're friend took a temporary number to activate? They may port their normal phone number later...or it could be taking longer to port in like a landline.

iPhoneUser
Model Citizen / Citoyen Modèle

@darlicious wrote:

@iPhoneUser  Is it possible that you're friend took a temporary number to activate? They may port their normal phone number later...or it could be taking longer to port in like a landline.


Yes very likely she did. Thanks. I was more interested, which makes sense, is that your records get automatically updated.....making my personal records to require an update. 

@iPhoneUser  Its always a good idea to keep track of your account.....exactly for your own records. Then if a problem comes you have a reference and proof to show the moderators. I always take a screenshot of my account when there's a change...when community rewards are added, when I make a payment or schedule a plan change and after my renewal. As in your case....after referral is added to the account as well.

@Tiana_V 
Once again Public Mobile..... can one of the Software guys please create a way for us to tag each entry in this list with our own info such as the complete number where we know it or the friends name etc. Then our tagged info would follow the account even if they changed their number. This would make keeping records so much easier for those of us who enjoy getting referrals and tracking them. There was no problem when we could see the 10 digit number but eliminating that for "security reasons" created this problem for those of us who take referrals seriously.

 

AE_Collector

iPhoneUser
Model Citizen / Citoyen Modèle

@AE_Collector wrote:

@Tiana_V 
Once again Public Mobile..... can one of the Software guys please create a way for us to tag each entry in this list with our own info such as the complete number where we know it or the friends name etc. Then our tagged info would follow the account even if they changed their number. This would make keeping records so much easier for those of us who enjoy getting referrals and tracking them. There was no problem when we could see the 10 digit number but eliminating that for "security reasons" created this problem for those of us who take referrals seriously.

 

AE_Collector


Like nicknaming your GIC at your friendly credit union? Do you want a copy of my excel tracking program?

@iPhoneUser 

Thanks for the offer but I've got my own version already. It is just that anyone can change a number whenever they want to and there won't be a notification of that change to the person receiving the referral reward. If you don't check and compare the list every few days It is possible that more than one change could happen and you wouldn't really know who changed what. Then lose a referral and you may have no idea who you lost! Letting us tag each one with what we do already know about that line item isn't a security breach, we already know the info we would tag it with. The tag would remain even if the last 4 digits that we see of the number changed.

 

AE_Collector

iPhoneUser
Model Citizen / Citoyen Modèle

@AE_Collector wrote:

@iPhoneUser 

Thanks for the offer but I've got my own version already. It is just that anyone can change a number whenever they want to and there won't be a notification of that change to the person receiving the referral reward. If you don't check and compare the list every few days It is possible that more than one change could happen and you wouldn't really know who changed what. Then lose a referral and you may have no idea who you lost! Letting us tag each one with what we do already know about that line item isn't a security breach, we already know the info we would tag it with. The tag would remain even if the last 4 digits that we see of the number changed.

 

AE_Collector


Yes it is a good idea. But for some reason I doubt it will happen. Maybe a text of change from/to would be good. You get a text for new and canceled referrals! But what if the change was a referral from your fatal attraction ex? Or?  The only reason I found a change today was because I was expecting a new referral, matched my online to my records and observed the change.....and no new referral. So was easy to update. I guess I need to check before any new referral is expected.