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Reception problems

Oldman48
Great Neighbour / Super Voisin

I am have problems with drop calls and very poor service 

3 REPLIES 3

parlaminty
Good Citizen / Bon Citoyen

It's an ongoing problem and started when Public introduced 5G.  I have to use my phone on 3G to have any chance of a successful call.  I am in the Niagara Region and the service is very poor.  Even Telus friends are having the same issues.  

hairbag1
Mayor / Maire

@Oldman48 

has this been an on-going problem for several weeks or has it just started happening ? Does things improve if you go to a different part of town ?

Meow
Mayor / Maire

It depends on various conditions. Which area you are in?
Did you try your SIM in another phone to eliminate phone itself (hardware) reception issue?

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