Receiving calls

[TarrynD]

When someone calls my phone it always goes to voicemail on the first call. How can I fix this issue?

[Luddite]

---

@TarrynD wrote:

When someone calls my phone it always goes to voicemail on the first call. How can I fix this issue?

---

@TarrynD  iPhones behave this way when Do Not Disturb has been activated; unsure if Android does as well. 

[BKNS27 · Accepted solution]

@TarrynD 

Check to see if you have Do Not Disturb setting enabled. Just disable if it is.

[dabr]

@TarrynD   You can also try removing the SIM to another unlocked compatible phone and reboot and then back to your main phone and reboot.

[softech]

---

@TarrynD wrote:

When someone calls my phone it always goes to voicemail on the first call. How can I fix this issue?

---

@TarrynD   They can reach you if they try to call again?

Did you just join PM and requested porting or have you been with PM for sometimes and this just happens lately?

[MrSpock]

@TarrynD hi manually switch to 3g also turn of phone take out sim reseat it and restart phone if problem persists ask customer service to look into it for you  ,  open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH