Received 0.25 points instead of 1 point on last monthly payment

[G6q]

From what i understand the new system does not start till October 15th (which is incidentally the day of my next monthly payment (so neutered on the first day). 

I have not changed subscriptions recently so not sure why i did not get my full point on the $20 plan, payment date was Sept 15th. All previous months show 1 point on payment date.

Checking my other line the same thing happened in July and August.

[G6q]

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@TheSterlinger wrote:

If you redeemed any of your 15 points towards your bill, they will reduce the awards payout to the amount that you actually paid.

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That explains it, thanks!

[TheSterlinger · Accepted solution]

If you redeemed any of your 15 points towards your bill, they will reduce the awards payout to the amount that you actually paid.