port request

[tofhossain]

want to transfer koodo number to public

[dabr]

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@tofhossain wrote:

want to transfer koodo number to public

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@tofhossain   If its Koodo prepaid then you'll need to ask moderators for assistance after you've activated your SIM/Account.  You can take a temporary PM number whilst moderators facilitate the port.  If it's Koodo postpaid then you can port in the number at activation.

Contacting moderators can be done either via chatbot bottom right of screen and type in Port Request or click the envelope icon top right and private message Moderator_Team with Port Request in the heading.

[JoyLuck]

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@tofhossain wrote:

want to transfer koodo number to public

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Here is some additional info  to help you out:

Porting Your Number Into Public Mobile

If you are porting your number into Public Mobile, for additional security, your previous service provider may also send an SMS text to validate the transfer. Follow the instructions in the message within 90 minutes to approve the number transfer.If you have missed the 90 minute window to respond, we will send you an SMS with instructions on how to re-initiate the transfer by calling our Porting team.The SMS will read as follows:Public Mobile Msg: The request to move your phone number to Public Mobile has timed out. Don't worry, you can easily re-initiate the transfer. Please call our Porting Team at**to authorize your number transfer

Tips:

• Keep the old account's device on with the SIM card inside to receive the validation message. If that’s not possible, please ensure you can access the SIM from a different device.
• Be sure to check all texts that could go to any other members on the old account and any junk or spam folders.

[Lorca]

Get a public mobile SIM card and join public mobile with a new phone number. Once it’s up and running contact a public mobile moderator and have them port your number over from Koodo.

[cellphoneuser1 · Accepted solution]

@tofhossain Please use the directions from before. Go to https://publicmobile.ca.ada.support/chat. Typb "port request".