08-30-2020 10:52 AM - edited 01-05-2022 03:42 PM
My phone says no service. For two days now. Can’t call or text. Been a customer for years. Didn’t make any changes. It’s not my phone cuz sim says same thing in bf phone
08-31-2020 01:10 AM
If selfserve shows your plan is active, you could also try to restart the phone. In many cases, a simple restart will help.
08-30-2020 10:54 AM
@chmkashmir wrote:My phone says no service. For two days now. Can’t call or text. Been a customer for years. Didn’t make any changes. It’s not my phone cuz sim says same thing in bf phone
Check your self-serve to see that it's active. Maybe autopay failed.
While there check the SIM # in there to your physical card.