a month ago
a month ago - last edited a month ago
Working fine on my device.
Could we get more details of your issue?New member? Did you port your number from another carrier?
Check to see if there is an outage in your area:
https://istheservicedowncanada.com/status/telus/map
If you are an old member. Login to your account and check to see if your account is suspended for nonpayment. Or dial 611 or call 1-855-4PUBLIC and check the status of your account. You will need to make a manual payment to restore service.
Click on the Chat icon and type in “Submit a Ticket” then Contact if you need CS_Agent assistance during working hours.