changing plans

[DiDomenica]

I would like to switch a phone plan from Telus to Public Mobile.  How do I go about doing that?

[darlicious]

@DiDomenica 

I will add my two cents worth.....here is how you can stack promos and get a free sim card!

https://productioncommunity.publicmobile.ca/t5/Announcements/FLASH-SALE-Get-one-month-of-service-for...

[BKNS27]

@DiDomenica 

1 - Buy a PM SIM (if you buy it from PM, it may take up to 3 weeks) from London Drugs or Canadian Cell Supplies

2 - Leave old carrier SIM in phone and wait for confirmation with YES that you are porting over to another carrier.

3 - Power off phone and remove old SIM

and install PM SIM.

Don’t forget to enter your email on the PM Flash sale for free 1 month service and also use a referral code from any PM members for a one time additional $10 off your bill. 😉

[Anonymous]

is it Too easy
1. Buy your NEW SIM Card For Public Mobile
2. Activate your SIM card in store or online
3. Select a plan you like it
4. Transferring old Existing your Phone Number
5. The AutoPay Reward
How Does It Work?
Set up AutoPay and you will receive a $2 credit every 30 days you will save more you know, but if you can go to store is batter to you
or if you can do it online go to any store to buy it a SIM card and do it online is it Too easy

go to Find a store  click HERE to you can see all store-locator

How To Activate Online click HERE

Transferring Or Changing Your Phone Number

Whether you are transferring an existing number from another provider into Public Mobile, or transferring your Public Mobile number to another provider, here is the experience you can expect:

Transferring Your Number Into Public Mobile During Activation

You will be provided with the option to transfer your number during the activation process. Here are some things you should know:

• Only the authorized account holder can transfer a number
• You cannot transfer numbers between Public Mobile accounts.
• Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
• Double check your old account info, as it needs to be correct in order for your number transfer to complete. Here’s the information you’ll need:

Mobile Phone Number Transfer Landline Phone Number Transfe

Old service provider brand	First and last name of account holder
IMEI Number OR Previous Provider Account Number	Complete billing address
Alternate Contact Phone Number	Alternate Contact Phone Number

For additional security, your previous service provider may also send an SMS text to validate the transfer. Follow the instructions in the message within 90 minutes to approve the number transfer. If you have missed the 90 minute window to respond, we will send you an SMS with instructions on how to re-initiate the transfer.Note, that if you are transferring an existing number from TELUS Prepaid, TELUS Postpaid, or Koodo Postpaid, and have missed the 90 minute window to respond, we will automatically resend you the SMS text to validate the transfer up to 5 times between the hours of 11 AM and 8 PM ET. If those attempts are unsuccessful, we will send an SMS with instructions on how to reinitiate your number transfer request.The SMS will read as follows:Public Mobile msg: You have requested to move your phone number to Public Mobile. A message was sent earlier to authorize the number transfer. We have not received your response. To reinitiate the request, please reply ‘1’ to this text and a NEW message will be sent to authorize the number transfer. Please call our Porting Team if you need more help.

Tips:

• Your old SIM card must be inside your device and your account with your previous provider must still be active so you can receive and respond to the SMS and authorize the request. Please do not replace your old SIM card with your Public SIM until you have responded to this message.
• Be sure to check all texts that could go to any other members on the old account and any junk or spam folders.

Please note, it may take up to 2 hours to complete mobile number transfers, and up to 3 business days for landline number transfers. You may experience mixed service during this time until the transfer is complete.

Transferring Or Changing Your Number After Activation

You can change your phone number up to 4 times every 30 days after you’ve activated. To change or transfer your number after activation, go to your Self Serve Account here and:

• Select the “Plans and Add ons” tab
• Click on “Change Phone Number”
• Then, you can choose to select a new phone number or to transfer a wireless or wireline number from another provider.

You will need to provide the same information as requested during the activation process above.Your previous service provider may also send an SMS text to validate the transfer, so ensure your old SIM card is still in your device so you can receive and respond to this message. Please do not replace your old SIM card with your Public SIM until the number has been successfully transferred.

Transferring A Number From TELUS Or Koodo (Including Formerly PC Mobile)?

If you wish to transfer an existing number from TELUS Prepaid, TELUS Postpaid, or Koodo Postpaid, the process will be the same as transferring in from a different carrier (see the instructions above).If you wish to transfer an existing numbering from Koodo Prepaid or PC Mobile, you will need to first complete your activation with a new number, then reach out to our Moderator team here in order to transfer your existing number to Public Mobile.

Transferring Your Public Mobile Number To Another Service Provider

To help protect our customers from fraud, Public Mobile will send you an SMS text message should we receive a request to transfer your mobile phone number to another carrier. This step is designed to protect your account by confirming if the request is genuine or fraudulent.The SMS text will read as follows:Public Mobile message: We’ve received a request to transfer this phone number to another service provider. To approve this request, please reply “Yes”. If you did not request this transfer, please reply “No”. Please note that you must respond within 90 minutes. If we don’t receive a response within this time, the request will be automatically cancelled. For any issues with this number transfer, contact our Porting Team. Thank you.If you have made a request to port your number to another carrier and have not received an SMS from Public Mobile to confirm your request, please open our chatbot via this link. This will put you in touch with our moderator team who will be able to assist you.

Good Luck

[hTideGnow]

It's a actually good time doing so because of the promo:

https://productioncommunity.publicmobile.ca/t5/Announcements/FLASH-SALE-Get-one-month-of-service-for...

      How to Get this Offer: 

1. Submit your email address here
2. Receive a confirmation message that the email address you’ve submitted is now eligible for the offer.
3. Activate on any plan online or in-store to redeem this offer.

First get a SIM card from either local Kiosk (if you activate with them, they might give you the SIM for free) or online at Amazon or CCS (I don't suggest you to buy SIM from PM as it might take long and you might miss the promo).

If you got the SIM online and once you have the SIM, you can activate online .  Since you are from Telus, if you like to print your number over, you can request that during activation.

[Anonymous · Accepted solution]

 @DiDomenica : Click up top on Get Started and follow along. Buy a SIM, sign up for the current promo, use any other promo codes, ask for a referral code if you don't already have one, activate, choose a plan, transfer your old number, pay, leave old SIM in to confirm the transfer, put in new SIM...wait for it all to work.