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Re: Weird 611 text

Oilvia
Great Neighbour / Super Voisin

My mother on PM also got this data usage message! And also a message about having to update her payment card even though it is not expired...

 

PUBLIC: [Action Required] We are upgrading our systems. To continue your subscription, you'll need to re-add your current payment method or add a new one by October 26, 2025 in your account. To access your account, use the link below, log into the Public Mobile app, or log in the way you normally would. Thanks for your understanding and for being a Public Mobile customer.
myaccount.publicmobile.ca

1 REPLY 1

hairbag1
Mayor / Maire

@Oilvia 

you can just ignore that message. Public Mobile frequently has a hard time disseminating correct information. Soon as they fix one thing, several other things get negatively affected. As long as your talk/text/data work as expected and payment card is valid...just ignore. 

 

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