03-02-2022 05:49 PM
Could somebody please get back to me on how much data I have available on my plan currently? Am I paying $15 extra for 1 GB of data for my phone when I am not on a Wi-Fi network? I just want to check I’m not sure if I miss read some information. For my current plan, do I currently pay $15 for one gigabyte of data?
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03-03-2022 06:45 AM
@Robynesque wrote:Could somebody please get back to me on how much data I have available on my plan currently? Am I paying $15 extra for 1 GB of data for my phone when I am not on a Wi-Fi network? I just want to check I’m not sure if I miss read some information. For my current plan, do I currently pay $15 for one gigabyte of data?
@Robynesque - you can call 611 from your device to get the balances of addons that is currently on your account.
You will need your 4 digit account PIN to do so.
03-03-2022 12:12 AM
What is your current plan? On your Self Serve account in your Payment History. You bill is broken into 30 days plan (calling/texting) and data at 3G speed.
I am assuming you are on the $25/month plan, this will be broken into $15 for 1gb of data and $10 for 30 day plan.
You won’t need to purchase additional data if you keep your usage under 1gb.
03-02-2022 05:55 PM
@Robynesque You can check it yourself at by logging in My Account On the front page, there will be a section about My Data & Add-ons, there you will see how much data assigned for you on the month and how much you have used. If you have bought Data add-on, it would show there as long as the add-on is not all used up, something like this:
In this example, the 500MB + 500MB at 3G speed is the regular data for the month for $25 plan, 54mb used out of 1024 entitled
You also see other Promo data there, just like add-on , they won't expire and you will see them there as long as they are not used up