Trying to activate SIM and Monthly Plan for new subscription

[WilliamLC]

same thing happened to me. Always payment failed.   Its been 2 days. Can mod fix it?

[WilliamLC]

thanks for replying.  But not for my old account. Its about active 2 new accounts. Its only able accept credit card and always payment failed. 

[hTideGnow]

hi @WilliamLC 

PM payment system is glitchy sometimes

Usually people wait a day or even longer and try again and it will work

but since your plan has already expired, fastest way is to  buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account

This is the full list of retails that you can buy vouchers.  Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:
https://www.publicmobile.ca/en/payment-voucher

On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com