SMS Not Working after Port on both of our numbers

[Paul51]

I’m a new user as well, exact same problem with my phone and my wife’s.

I have sent a ticket yesterday to get this fixed but haven’t heard anything back, how long does this usually take.

[Paul51]

I’ve sent two tickets, one yesterday and one this morning, still haven’t heard anything. I kind of figured they’re the only ones to have this fixed.

[hTideGnow]

HI @Paul51 

for SMS problem, only support agent can help.  Have you submieted your ticket yet?

please submit a ticket with CS Agent using direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437     

[Paul51]

Hi, sorry I was away for an hour, but can you please still help me?

[TacomaKeith]

I just sent in the ticket this morning, and have had no reply yet. I am hoping soon as we have no ability to send or receive text messages. Very frustrated. Let me know if you hear anything please.