I’m a new user as well, exact same problem with my phone and my wife’s.I have sent a ticket yesterday to get this fixed but haven’t heard anything back, how long does this usually take.
I had the same problem, it took a while before somebody responded.Once you do get a response, they’re pretty nice and stay with you until it’s fixed.It’s an easy fixed, they just have to refresh the system at their end and once they do that, you just...