a month ago
I'm in the USA trying to call USA phone numbers. It's not working. I have a Canada USA plan. I tried all the things in the unhelpful help articles. Still not working
a month ago
data, voice and text none of them work?
do you see the phone connected to any US network itself?
a month ago
Which model phone are you using?
Is text and data working fine?
Might want to try a network reset of phone.
As mentioned, if talk is the only issue, like the VoLTE compatibility issue with US roaming.
a month ago
@Frank24 Set phone to 4G /LTE not 5G and make sure your connected to T mobile AT&T or verizon and you have data roaming turned on in phone settings . If your phone is not in this PM voLTE whitelist you will have issues with voice calls , but text and data should still work
VoLTE white list
a month ago
hi @Frank24
did you change the network mode to 4G or LTE and you have roaming data enabled?
please also try changing the network connection to manual and try all 3 networks, T-Mobile, AT&T and Verizon and see how it goes