06-24-2020 11:14 AM - edited 01-05-2022 12:17 PM
I received an email saying if i came back to public I would receive 15$ a month discount. Ok so i signed back up with public, So when do I receive my discount. Currently paying 50$ a month plan with no discount??? what gives????
06-25-2020 06:47 AM - edited 06-25-2020 06:49 AM
@mdwallace97 wrote:The first billl will be full price but it should come off the second bill!
This was already stated nearly 24 hours ago. Please take a moment to look through threads as to avoid possible repetition.
06-25-2020 06:38 AM
The first billl will be full price but it should come off the second bill!
06-24-2020 02:06 PM
Hi @dzalusky
It's the usual procedure with PM. You pay the full plan price upon activation.
In this case, the credit should be added to your account within 30 days before your first renewal is due. If you met all the promo requirements and encounter any issues receiving the credit, you will have to contact Moderators.
To submit a ticket to Moderators: Click the green question mark at bottom and enter your question into SIMon. Answer the prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.
If you encounter problems with submitting a ticket, you can send a private message to Moderators, but this alternate contact method may have longer response time.
06-24-2020 01:49 PM
yes
06-24-2020 11:41 AM
@dzalusky wrote:perfect! Thanks
When you activated back...did you use the same email address as the promo came under?
06-24-2020 11:24 AM
perfect! Thanks
06-24-2020 11:16 AM
It usually takes up to 30 days for you to receive the credit.