04-05-2024 12:18 PM
I also have the same problem. It has been four days since I transferred a number from Koodo and it is still not connected to the new sim.
04-05-2024 12:20 PM
hi @LoverA
and can you receive inbound phone calls, especially from Non-Telus/Koodo/PM phone? If you cannot the port was not done
It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call