10-19-2020 09:59 PM - edited 01-05-2022 03:49 PM
So, I just got started with Public Mobile 2 days ago. I couldn't get started immediately because my phone was locked by my previous provider. My phone is now unlocked and I am able to send and receive text messages and outgoing calls work. However, I am not able to receive incoming calls. Any ideas?
Solved! Go to Solution.
10-19-2020 10:10 PM - edited 10-19-2020 10:11 PM
@nicolettegroen wrote:So, I just got started with Public Mobile 2 days ago. I couldn't get started immediately because my phone was locked by my previous provider. My phone is now unlocked and I am able to send and receive text messages and outgoing calls work. However, I am not able to receive incoming calls. Any ideas?
Did you ask for a phone number to be transfered to Public Mobile? If you did and it's from another cell phone carrier, a period of 2 days means that the number transfer request faiiled. If that's the case, open a ticket by going to https://publicmobile.ca.ada.support/chat
and then type "port request".