06-23-2024 11:08 PM - last edited on 06-24-2024 09:01 AM by Dunkman
06-23-2024 11:40 PM - edited 06-23-2024 11:40 PM
06-23-2024 11:17 PM
@heynow999 wrote:Beware. My account was charged numerous times for US roaming data. I didnt buy the data package. when i submitted a ticket they argued with me. I never even log into my account
maybe someone in your family has access to your My Account? or via the app?
and i think some US roaming addon can be purchased by calling *611, maybe the one who using your phone has the account PIN ?
if you are so sure you never paid that, ask the support to escalate for senior to deal with your case