a week ago
i can't received and call
a week ago
See this video about how to get support with Public Mobile:
a week ago - last edited a week ago
I saw your multiple posts about help to activate your phone. I replied but it was gone, tried reply another one and that was gone too.
Have you completedthe subscription process using Public Mobile app?
is it just the sim not connected to the network? Or did you reboot your phone or try the sim on another phone?
or you need PM to help? Look like you won't be able to open proper Chatbot ticket, so you can just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
a week ago
HI @brhane
what exactly was your problem? do you mind to share?
or if you rather PM support to help, then submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage