01-22-2018 12:25 PM - edited 01-05-2022 03:57 AM
I hear you! I am also extremely frustrated as I have been trying to pay my account for the last 2 days and it's simply not going through. Is there a phone number to actually reach a person??
Anyone on the board that can enlighten me? I have just left a pm for one of the moderators. Thank you.
01-22-2018 02:16 PM
@rebeljustice You are on the right track sending a message to the moderators. There have been several glitches in the payment system of late.
BTW: you posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or sending a private message directly to the moderators (which you have done).
Customer support is via this board or private messages to moderators; there is no call centre. If ensuring you are never without phone connection is critical to you peruse this: https://productioncommunity.publicmobile.ca/t5/Getting-Started/100-SERVICE/m-p/183753#M33693