04-09-2024 07:02 PM
I can't send or receive texts either after transferring my number.
I can make and receive phone calls, just no texts.
What do I do?
04-09-2024 07:10 PM
HI @aljoisad
was it just sms issue? can you get inbound calls?
if SMS, probably a problem with activation. Please ask PM agent to refresh your account.
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
