Continually losing connection to service for months now.

[Pissoff23]

Same issue for me and I'm getting tired of it

[Pissoff23]

Hi and thanks. I've already done this although there was no 4g to choose. Only LTE and 3 g. I chose 3g but will not know if it's a fix until I use the phone for calls.

[Pissoff23]

Hi I changed it from LTE to 3 g. There wasn't an option for 4g. My bars dropped down when I did this. I'll see  if this helps thanks.

[Pissoff23]

Just changed mine from LTE to 3 g. Will see if that helps. Very frustrating dealing with this.

[hTideGnow]

HI @Pissoff23 

change the Mobile network to manual and choose Public Mobile

then try locking your network mode to 4G and check  if the network is stable since. If not, try 3G as well

[Pissoff23]

Hi I have a Moto g Power. I am in Keremeos BC.

[hTideGnow]

HI @Pissoff23 

i have solid connection myself

May I know what phone do you have? What area you are in?

did you try to contact agent to refresh  your account?  if not, please do so and it will resolve your problem.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437