10-20-2025 02:27 PM
I am having the same exact issue - and also tried re-purchasing a eSim with no success..
10-20-2025 02:32 PM
HI @erides1249
what was the exact error when you try to re-purchase eSIM?
but you can ask PM support agent to help. You won't be able to submit Chatbot ticket if you cannot login, but you can still submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
