10-20-2025 02:25 PM
10-20-2025 02:31 PM
hi @Stewart144
you can get the account number via My Account, go to Profile page
If you cannot login My Account, you will need PM support agent to help. You won't be able to submit Chatbot ticket if you cannot login, but you can still submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-20-2025 02:31 PM
Account number can be found in My Account >Profile , or use this direct link:
https://myaccount.publicmobile.ca/en/account/my-profile
you can also get it via PM app > Account