@randhawakgagan You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or sending a private message directly to the moderators.
If you see "Expired" under your Plan, that simply means your plan is no longer vailable for new customers. On the other hand, missing the bonus data means something is amiss and you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
