04-10-2017 10:12 AM - edited 01-05-2022 01:56 AM
Going through the same issues, I have PMed a MOD and am awaiting their response.
This happened to other people as well and they seemed to have had it resolved for them:
04-10-2017 11:37 AM
You've done what's needed; hang in for a reply. Turn on email notification of private messages if you'd rather not stay logged in here.
Meanwhile, if you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.