Question

[Majd_Alnasur]

How do I set up auto payment on my phone number

[softech · Accepted solution]

@Majd_Alnasur did you activate instore?  if you activated yourself, you would have created one

But either way, whether you have one and just forgot, or you never have one, open ticket with PM support and they can sort it out for you:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

[Majd_Alnasur]

I don't have a account and don't know how to make one

[BKNS27]

@Majd_Alnasur 

When you activated your SIM and entered your CC, login to your account and enable the AutoPay as per @softech screenshot. 

[softech]

@Majd_Alnasur   Login to My Account, go to Payment page, click Manage Payment Method.  

Then make sure Pre-Authorized payments is enabled

https://selfserve.publicmobile.ca/en/account/payment/manage-card-summary