Question about "Short Codes" and the public network

[AKOTTAWA]

I will try to provide as much details as possible.

I am using a lead generation program called Commissions INC.  I need to have text notifications sent to my phone once I have a new lead to follow up on.  I am having problems recieving new notifications and was told I need to chat with my service provider and enable "short codes" . I have no idea how to go about this.     I am in ontario.   Phone is ASUS zen phone 3 max.  

My Plan is 

Pick & Pay

• This plan includes: -
• - 3 Choices
• - 6GB Data
• - Unlimited Canada-wide Talk
• - Unlimited International Text

[Shazia_K · Accepted solution]

Hello @AKOTTAWA, 

Thank you for reaching out to our community, 

Please refer to this page to see all the shortcodes supported by Public Mobile: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/What-short-codes-are-supported-by-Publi...

Thank you superhero @imm1304 😄 

Shazia

[imm1304]

Hey @AKOTTAWA,

As far as I know, short codes are enabled by default for all PM customers.  I am currently using a couple of them for things like transaction alert and they work fine every time.  

Perhaps we can ask our awesome mod @Shazia_K to see if there is anything she can do to help.