05-13-2018 02:28 PM - edited 01-05-2022 04:46 AM
Does your account and phone number change if you lose your phone and have to buy a new sim card?
05-13-2018 03:30 PM
Thank you very much.
05-13-2018 02:32 PM
No it does not. All you need to do is get a replacement SIM card, go into the self serve and change the SIM card. BTW, there is a feature for reporting lost/stolen phone in the self serve as well which suspends the service on the existing SIM card.
