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It says my plan is  expired, but I just made a payment. Usually the plan is activited immediately. Please help.

Hi everyone, every time I try to make a payment it just adds money to my account. It says my plan has expired.

Hi,I bought the unlimited text international and the unlimited call in Canada and the US. My previous plan was just unlimited text and unlimited province wide calls. When I make a call to the US it doesn't work. It says available funds $18 and Amount...

I'm activating my new sim card and it's asking me to set up a new account. But won't that set up a new number? I don't want a new number, please help.

I have a Alcatel PIXI 4. It is unlocked. It won't recognize my sim card. What is the problem. I just reactivated my account and put in the new sim online (lost my other phone and sim card).