01-08-2024 05:14 PM
How do I cancel it?
I can't find how to reach the support agents (human)
Thanks,
Roni
01-08-2024 05:18 PM
Hi @Ronile
although PM is prepaid and usually do not issue refund, but if you have bought the wrong addon and haven't use it yet, have support agent to review and they can likely fix it, or change it to the correct one for you
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-08-2024 05:17 PM
Cannot be done but send a message to customer service representative and see if they can do it for you.
Message below link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-08-2024 05:17 PM - edited 01-08-2024 05:17 PM
@Ronile You can’t . You will need to engage support and ask them if they can reverse it for you and buy the proper add on
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437