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Purchased data no show

Dataless
Great Neighbour / Super Voisin

Purchased data but not showing up on my account 

4 REPLIES 4

HALIMACS
Mayor / Maire

But does it WORK @Dataless ?

You may not 'see' it displaying on your account, however it may still be in effect.

Handy1
Mayor / Maire

@Dataless  First 

Try again incognito/private mode

And or lap top /computer

                    OR

 

simply try refreshing the page to check data plan / mins / add ons

Handy1_0-1694959576812.jpeg

 

For most up to date account info

Chalupa_Batman
Mayor / Maire

Hi @Dataless 

If you log onto your account, click on subscriptions and addons, you will see a spinning wheel. Click on that to update under Addons on the right side.

KennethJAdams_0-1694959496587.png

 

dust2dust
Mayor / Maire

Roaming data or Canada data? Click on all the little spinner refresh icons you see lower down to make sure you're seeing current info.

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