Public mobile account Verification code

[Tom58]

Hi, how can you log into your account if you have no data and you can't get the 2 step verification code by text? My wife is in this situation. 

Thanks

Tom

[Phil_Adelphus]

@Tom58   Begin the log in, on another device using wifi if necessary.  Then select "didn't get the code" and it should give the option of receiving it by email.

[BKNS27]

@Tom58 

You don’t need data for unlimited international text.

When you login to her account, just click on Resend Code/Didn’t Receive Code and have the 2FA code sent by email.

If she is still having issues login to her account. Just DM a CS_Agent to help her login to her account at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437