03-24-2022 11:45 PM
Hi, I'm wondering how the jackpot works, I got an email about it and the like takes me to the rewards program so I'm not sure how I'm supposed to enter. Is it just an automatic enrollment with the program or is there some way I'm supposed to sign up?
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03-25-2022 03:13 PM - edited 04-15-2022 03:34 PM
03-25-2022 03:11 PM
The odds of winning are based on the total amount of entrants into the lucky draw divided by 3. So using some rough numbers and speculation.....there have been approximately 12,000 community accounts created since January 25th. Since there have been numerous systematic issues since then lets estimate half of them are new customers or "tricked" customers now on the points program. 6000 customers of which 10% are aware of the lucky draw and are risk takers that like to gamble on occasion = 600 draw entries ÷ 3×iPhone 13 =1/200 chance of winning the lucky draw. Those are good odds!
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-25-2022 02:39 PM - edited 03-25-2022 02:44 PM
If you received an email yesterday.....it was intended for those that are on the "Points" program. I you are on the old "rewards" program...you can't do it unless you change over. It was an unfair enticement especially for more senior or challenged (unaware) customers.
If you are a Telus customer (TV Internet) you can do same on their points program.
No matter what...I would ask what the odds of winning are!!!
And there are some deniers saying it was never offered.
03-25-2022 09:18 AM - edited 04-15-2022 03:31 PM
03-25-2022 02:03 AM
No I paid for it fair and square when it went on sale....comes with a free SIM card too!
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-25-2022 01:51 AM
@darlicious You won one of those paper weights and PM charged you discounted shipping?? 🤣
03-25-2022 01:13 AM - edited 03-25-2022 01:13 AM
I paid a hard earned $1.28 for the bf's new phone!
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-25-2022 01:11 AM
Welcome to the community!
If you are a new customer then sure why not spend a point or two on the lucky draw?!! The points program has been in place for exactly two months. How many customers will have entered? Probably not that many because pm has sent out a mass email to every customer regardless of the loyalty program they are on....they may even confuse a few more "rewards" customers into joining the points program in order to win a new iPhone 13. These are probably the best odds to win.
But is a slightly better chance of winning a phone worth around a guaranteed $70 of hassle free rewards a year after year 5? I'm in it for the long run and it's already paying dividends. So if you have the choice of staying in the rewards program I would keep that choice because once you are in the points program your only choice is do you redeem a point to enter the lucky draw or not? Do you feel lucky?
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-25-2022 12:07 AM
03-24-2022 11:56 PM
@HappyEmu and to continue of what @softech wrote. If you're on old Rewards program before Jan 25 2022 where you get discounts such as $2 auto-pay,etc. You cannot gamble your funds to attempt to with a phone unless you give up your old Rewards and switch to the points system and you'll never be able to switch back to old reward. So you would have to decide if savings every 30 days on your bill outways gambling for an iPhone.
Don't worry Public Mobile did not forget about us on the old Rewards program. They we so graciously nice and had a contest recently to win a wonderful ancient flip phone. 🤣🤣 Maybe there will be more in the future who knows lol.
03-24-2022 11:55 PM
Yeah, you can only enter it if you are in the new program. So if you enrolled after Jan.25th or you opted into the new program (Which means you lose the old rewards program for life). If you have done either of those things it is pretty easy to navigate from the rewards page, you can enter it with a click of the button from the catalogue.
03-24-2022 11:51 PM - edited 03-24-2022 11:51 PM
@HappyEmu If you are new PM customer joined after Jan 25 then you have automatically enrolled the new Public Point reward program.
If you want to join the Jackpot or check the Reward catalogue, simply login to My Rewards site (https://www.publicmobile.ca/myrewards) , using the same credentials as you login to your Self Serve My Account.
The catalogue page would have the details for the iPhone jackpot: