05-26-2022 07:36 PM
05-26-2022 08:38 PM
There should be conditions with the promo, for example the 2GB bonus data ones that have been off and on recently may or may not depending on whether you are going above or below in $$ and the conditions attached to it
05-26-2022 08:07 PM
If you are upgrading, your promo bonus data will stay with your new upgraded plan.
05-26-2022 08:06 PM
That was only confirmed for that specific promotion not all bonus recurring plan data promotions.
As noted by @dabr it does depend on the promotion. But promotions more often than not say you will lose the bonus data. However it generally works this way but remember it is YMMV so if it doesn't go your way you must live with your decision.
**CSA's read from the policy book vs real life results but that's why it's YMMV.
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05-26-2022 07:40 PM
@Farside if you are upgrading and the plan is still above the minimum plan the promotion for, then no worry, you can keep your promotion data.
CS Agent Melinda confirmed that before
05-26-2022 07:40 PM - edited 05-26-2022 07:41 PM
@Farside hi what promotion there have been many if you are referring to the Christmas giveaways then no others depend on the promotion at the time usually upgrading does not effect it
05-26-2022 07:38 PM - edited 05-26-2022 07:40 PM
@Farside Depends upon the conditions for the promo data at sign up, but generally upgrading plans is less likely to lose promo data.