Promotion

[Nadia2021]

Is there any promotions for current customer or there are all for new customers?

How about customers who were customer before and left public mobile before , are they considered new customer and they get promotion ?

[JL9]

There is but you would have to use the rewards before leaving for awhile and coming back. If you transferred programs and got the points for how many months you were a customer on the old program. You would have to use those points, if you just left for over 90 days and came back with a new sim/activation you couldn't get those points added on to your new account

[esjliv]

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@Nadia2021 wrote:

 Yes, that would be an issue too. Thanks @softech . Yes, the new system seemed less rewards only the transfer credit from old account to new seemed to be not bad but still less than old rewards. Is there still transfer to new rewards program credit for old rewards account that was for before April?

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@Nadia2021  - It does seem like if you are under a lower dollar plan (approx. under $40) than it  would appear to be more beneficial to the user to be on the older rewards program. But, hey, rewards are rewards. 

Your question in red above...anyone who activated on or after January 25, 2022 was automatically enrolled in the new Public Points rewards system. 

Anyone who was a customer before January 25, 2022, can OPT IN to the new Public Points rewards system at any time. But note, once you OPT IN, and accept the terms and conditions, there is no going back to the old rewards program.

[chainsawcowboy]

@Nadia2021 

Promotions are for new activations only. From all the opinions I have read on the new points system it is much more rewarding to stay with the old rewards program. The autopay and loyalty rewards cannot compare to the points given in the new points program. The wife and I are sticking with rewards.

[Nadia2021]

 Yes, that would be an issue too. Thanks @softech . Yes, the new system seemed less rewards only the transfer credit from old account to new seemed to be not bad but still less than old rewards. Is there still transfer to new rewards program credit for old rewards account that was for before April?

[softech]

@Nadia2021 SIM could be free as many stores will give your the SIM for free if you activate with them.   

But, if you are currently on the old reward, you will loss your old rewards system after you leave and you will be on the new reward when you join back.   You earn a lot less on the new system 

[Nadia2021]

thanks , I think that works if sb wants to leave and come back later but still it would cost the 2 sim cards fee and porting steps and waiting time  etc

[will13am]

Customers get a bit of loyalty rewards in lieu of promotions.  

[softech · Accepted solution]

@Nadia2021   sorry no promotion for existing customer.  They never do, except they give out free add-on for existing customers during Christmas time.

and for those who left and come back, yes, those are new account and they will be considered as new customers (but they have to get new SIMs to activate new accounts)   Old customer could do this trick without losing your phone number, you will have to port your number out to another provider, and then port it back in with a new SIM card, new account.