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Problems w Account Migration

patricklee
Great Neighbour / Super Voisin

Hi all,

 

I recently migrated my phone number from FIZZ. I tried to migrate using my IMEI number. But I got a text message notifying me that it was incorrect, right now my phone number seems to be in limbo. What's the easiest way to contact support to complete my number transfer?

 

Thanks,

Patrick

1 REPLY 1

NDesai
Oracle
Oracle

@patricklee Yes, contact PM CS_Agent to reinitiate the port in request. Use your FIZZ account number instead of IMEI number. 

Here’s when and how to contact our Customer Support Agents:

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  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

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