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Pricing explanation

pughball
Good Citizen / Bon Citoyen

Hi,

 

I'm review my account and am wondering as to how I am actually being charged.

 

I am ont he 120$ per 90 day 12 GB plan.  With autopay.

 

My last credit card charge was $122.04 and I can't figure out, at all, how that adds up.  Can someone please clarify this for me.

 

Thanks,

 

Pughball

8 REPLIES 8

Acekiller
Deputy Mayor / Adjoint au Maire

I believe Shutdown has the right calculation.

@pughball

In the selfserve you can see a breakdown of your rewards.

Just click "My rewards", and then you can open each arrow by clicking on them.

pughball
Good Citizen / Bon Citoyen
Thanks folks!

I might have a referral reward.

120-6 (autopay)=114 

If you had community rewards those are also applied

plus applicible taxes

Hi @Shutdown,

 

Here is a possible/probable explanation:

$120 (base plan)

- $6 autopay reward

- $6 referal reward or loyalty reward or community reward

= $108

+ 13% taxes Ontario/Manitoba

= $122.04

 

EDIT: Sorry, I meant to tag @pughball...

Shutdown
Model Citizen / Citoyen Modèle

Rewards such as $6 off autopay and maybe community reward ontop of that or referrals will do that. So it's probably not bugged at all.

Someone_here
Mayor / Maire

Can you post a screenshot of your payment history for the last month?

 

EDIT: not needed, see my next post...

will13am
Oracle
Oracle

Looks like payment error in your favor.  Some people have reported not being charged tax correctly.  Otherwise you should see a charge equivalent to $120+ applicable taxes based on the province in which the area code of the phone number in the account.  Treat yourself to a coffee and donut!

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