05-20-2024 08:17 PM
I was a Koodo customer and my number isn’t porting, I can’t even log a ticket, having a hard time
05-20-2024 08:39 PM
You will need to contact customer service agent to fix your issue. Either via the following link:https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-20-2024 08:23 PM
You will have to submit a ticket. Is your plan active? Ports won’t work without an active plan.
@SeemaS wrote:I was a Koodo customer and my number isn’t porting, I can’t even log a ticket, having a hard time
After opening the chatbot, typing "customer support agent" will allow a ticket to be opened.
