Hello, I port my number from Koodo postpaid to Public mobile today. I received a porting message from Koodo, which I approved "yes." I then receive an email from Public Mobile that says welcome, you're all set! Also an email from Koodo (sorry to see you go) that my service is cancelled.
It's been 3 hours. I power off my phone, then insert my new public mobile SIM. However, it says unknown number in the setting... When I insert my old Koodo SIM, it has my old phone number (that I port) in my phone setting, but everything is not working since Koodo auto cancel because I approved the number port to Public mobile. What is going on?? I cannot use my new Public mobile SIM. Please help.
