Porting my number

[cmartin12]

I would like to port my number from Lucky Mobile to my new Public account please.

[gpixel · Accepted solution]

@cmartin12 

click on the question mark chat bubble to the bottom right of your screen
type "port request"
(use the chat bubble options, then click "submit a ticket, click me" option)

make sure to check your inbox(top right corner envelope icon) periodically, for a response

[Triguy]

Here is more info.

https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-...

You would need to submit a ticket to a moderator for assistance.

[Dunkman]

@cmartin12 

You can either port over when you first activate your Public mobile SIM card or afterwards after you get a temporary PM phone number.  If you already have PM account/phone number, then you will need to contact moderator to help complete port.  

Here is a help article:

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-phone-number