Porting issue

[BengX]

Outgoing calls work, incoming do not. Confirm that my telephone number is fully ported in the NPAC database and that inbound routing has been updated across all carriers?” Escalate to your porting team asap

[hTideGnow]

@BengX 

where is the link to NPAC database? 

and you cannot receive some calls or can't receive calls at all?

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

[Dunkman]

@BengX 

I will private message you the Telus/Koodo porting team phone number.  This team also deals with Public mobile ports.  They don't deal with PM account issues.