Porting issue to PM from Bell

[Jfmart83]

Received the SMS, answered YES

Data working, received email from Bell confirming porting. 

16h later, no voice or sms

Any idea?

[hTideGnow]

hi @Jfmart83 

did you remove the Bell sim card or disable Bell eSIM?

and make sure PM is enabled and set as Primary. Make the change and reboot phone and reset network settings

if same, ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage